| | ***To those of you who fly or make reservations online:***
My brother, who is in the military, is getting married in PA next month. I had booked my flight on Wednesday, when we ALL thought they were getting married in Virginia Beach. As soon as I found out that their planner had a heart attack and hadn't made ANY of the preparations, and that the wedding was being moved to PA, I tried to change my flight reservations.
Orbitz.com said I would be charged an extra $227, on top of what I'd already paid, just to change the city. So I called and spoke with a representative with very poor English. I told her three times I wasn't trying to be rude, but I couldn't understand her, so could I please speak with someone else. She just continued to repeat herself, louder and louder. Finally, I asked for a supervisor, but even he couldn't help me. Or rather, he wouldn't. I could either pay $227 extra, or just fly into Norfolk, VA for the original price. Not very helpful at all.
So, then I called Northwest Airlines, who told me they would charge me only $207, in addition to what I'd already paid. I explained the situation to that lady, as well. She didn't care. I could either pay $207 extra, or fly into Norfolk, VA for the original price. Oh, I could cancel and there would be no fee, but I'd still be out that money that was charged to my credit card. Thanks!
It is very obvious that neither of these companies is very Patriotic. Neither cares that the family of a man fighting for our country is desperate to see his wedding, even though it's so far away. And whether you agree with Bush or not about this war, it's not the soldiers' faults, and we should still support them.
***I would like to urge you to share this with people about whom you care. Don't use Orbitz.com OR Northwest Airlines. You may regret it, if you do. I know I do.***
I hope you all have a wonderfully fun and safe holiday weekend!! |
| | Posted 7/1/2006 5:56 PM - 36 Views - 4 eProps - 2 comments
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